Terms and Conditions | Psychic Sophia

Terms of Service

By booking the Services of Psychic Sophia by Sonja you are agreeing to be bound by the following Terms and Conditions of Use. You further certify that you are at least 18 years of age.

Liability Disclaimer

Psychic Sophia by Sonja makes no representation or warranty, express or implied, as to the information, content, materials, or services offered. By booking Psychic Sophia by Sonja’s services, you explicitly acknowledge that all Tarot readings and advice arising therefrom are provided and intended for the sole purpose of entertainment.

Payment and Booking Policy

1. Payment in full is required prior to your reading and can be made by e-transfer, credit card or PayPal.

2. All video chat and email readings are to be paid for beforehand via secure e-payment at psychicsophia.ca

3. Policy on lateness, cancellation and no-shows: a minimum of 24-hours advance notice is required to reschedule live video chat/online readings. If this advance notice is not given, your fee for the appointment will be forfeited. Please take the time to email me if you need to reschedule. If you are late, you will forfeit that time, your reading will finish at the originally scheduled time. There is no refund or rescheduling for no shows. I will wait 10 minutes for your late arrival, but after that I consider this to be a no-show.

4. There are no refunds for services rendered.

5. Services Agreement: You will be remitting payment as a “Service”, not “Goods.” You’re not paying me for a product. You’re paying me for my knowledge, experience, insights, foresights, and my time.

6. Readings are to be paid for beforehand via secure e-payment at psychicsophia.ca or e-transfer to ac.aihposcihcysp@ajnos

7. If you choose to spend your money to “test” my abilities, it is a waste of both of our time and my energy. I will know what you are doing, and you will be blocked from any future interaction by Psychic Sophia by Sonja.

Scheduling and Refunds

Scheduling & Preparation
Readings are a time-specific service, and preparation may begin in advance of your scheduled session.

Cancellations & Refunds
Cancellations made at least 24 hours before the scheduled session are eligible for a refund in accordance with applicable consumer regulations.
Cancellations made within 24 hours of the appointment time are eligible for a 50% refund, reflecting time reserved and preparation already undertaken.
No-shows or missed appointments without notice forfeit the full session fee.

Rescheduling
Where possible, clients may request to reschedule within 48 hours, subject to availability.
You may reschedule your online reading up to 24 hours in advance using the link in your confirmation email.

Late Arrivals
Sessions joined more than 10 minutes late may be considered forfeited, as the session time cannot be extended.

Consent to Early Service Commencement
By completing your booking, you consent to the early commencement of the service and acknowledge that cancellation rights may be limited once preparation has begun.

Code of Ethics

By enlisting the services of Psychic Sophia by Sonja, you are agreeing to the following Code of Ethics:

1. The purpose of Psychic Sophia by Sonja’s readings is to empower the client. If you are seeking a purely predictive Tarot reading, you may wish to contact a different style of reader.

2. I will interpret the cards to the best of my ability, will conduct the reading with honesty and openness.

3. Psychic Sophia by Sonja will keep everything a client says and everything that is revealed in a reading 100% confidential, unless the situation is possibly life-threatening.

4. My readings are non-judgmental, and I welcome clients of all cultures, religions, spiritual paths and sexual orientations.

6. I strive to give clients positive direction and guidance, to help them to find practical and empowering courses of action.

7. I will not give advice in areas for which I am not qualified. If the client needs a physician, psychologist, lawyer, financial advisor, accountant, or any other professional service for which I am not qualified, I will encourage the client to seek such service from someone who is qualified in that area.

9. The intention when doing a reading is to serve the best interests of the client and all concerned without causing harm or wishing to deceive.

10. I reserve the right to refuse to do a reading for a question that I feel I cannot answer, or one that goes against this Code of Ethics.